Privacy Policy

Last updated: June 2025

This Privacy Policy describes how Focus Digital Labs ("we," "us," or "our") collects, uses, and protects your personal information when you use Food Truck Entrepreneurship and related services (the "Service"). By accessing or using the Service, you agree to the practices described in this policy.

1. Information We Collect

We collect the following categories of personal information when you use the Service:

• Email addresses: provided when you create an account, enroll in a course, subscribe to updates, or contact us through the website.
• Payment information: billing details submitted at checkout. Payment card numbers are processed by our third-party payment provider and are not stored on our servers.
• Usage data: including pages visited, courses accessed, lesson progress, time spent on the platform, and interactions with course materials.
• Device data: including browser type, operating system, IP address, device identifiers, and general location derived from your IP address.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Account management: to create and maintain your account, authenticate your identity, and provide customer support.
• Payment processing: to process transactions, issue receipts, and manage billing-related inquiries.
• Course delivery: to grant access to purchased content, track your progress, and deliver certificates or completion records where applicable.
• Marketing emails: to send promotional offers, product updates, and educational content. You may opt out of marketing communications at any time.
• Service improvement: to analyze usage patterns, fix technical issues, and improve the quality of our programs and platform.

3. Payment Processing

All payments are processed through a third-party payment provider. We do not store full credit or debit card numbers on our systems. The payment provider collects and processes your payment information according to its own privacy policy and security standards. We may retain limited billing records such as transaction dates, amounts, and the last four digits of your card for accounting and dispute resolution purposes.

4. Third-Party Sharing

We do not sell your personal information. We share data only in the following circumstances:

• Service providers: with trusted vendors who assist us in operating the Service, including payment processors, hosting providers, email delivery platforms, and analytics tools. These providers are contractually obligated to use your data only as directed by us.
• Legal requirements: when required to comply with applicable law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Focus Digital Labs, our users, or others.
• Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and understand how visitors use the Service. These may include essential cookies required for the platform to function, analytics cookies that help us measure performance, and marketing cookies used to deliver relevant content.

You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of the Service.

6. Data Retention and Deletion

We retain your personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you request account deletion, we will remove or anonymize your personal data within a reasonable timeframe, except where retention is required by law or for legitimate business purposes such as fraud prevention.

To request deletion of your data, please contact us through our website at focusdigitallabs.com.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: request a copy of the personal data we hold about you.
• Correction: request that we update or correct inaccurate information.
• Deletion: request that we delete your personal data, subject to legal exceptions.
• Opt-out: unsubscribe from marketing emails and, where applicable, opt out of certain data processing activities.

To exercise any of these rights, visit focusdigitallabs.com. We will respond to verified requests within the timeframe required by applicable law.

8. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted connections (HTTPS), access controls, and secure hosting infrastructure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a person under 18, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will revise the "Last updated" date at the top of this page. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please visit focusdigitallabs.com.